VET Studies
VET Studies
Classroom with Whiteboard

Flight Attendant: Tourism Flight Attendant

Chisholm Institute of TAFE RTO 0260


The Certificate III Tourism program is delivered at Chisholm Institute of TAFE  in Frankston. The course is run on Wednesdays and students will need to make their own arrangements to travel to and from the campus.  The course provides participants with the foundation and employability skills to enable students to apply for jobs as a Flight Attendant. The course covers how to deal with conflict situation, how to prepare and serve food and beverages, how to provide a briefing or scripted commentary and how to use personal grooming to best present yourself within this industry. It enables participants to gain a recognised credential and to make informed choices in relation to vocation and career paths.

Course Code and Title

  • Certificate III SIT30112 Tourism


  • Venue: Chisholm Institute of TAFE Frankston
  • Time: Wednesday

Contribution to the VCE and VCAL

On completion of the program students are eligible for four credits towards their VCE or VCAL certificate, two at units 1 and 2 level. and a 3 and 4 sequence. Students who successfully complete the year 12 Unit 3-4 sequence will be eligible for a 10% increment towards their ATAR as a fifth or sixth subject.

Further information on the increment process can be found on the VCAA website:

This program will also satisfy the learning outcomes for the VCAL Industry Specific and the Work Related Skills strand.

Units of Competency delivered could include the following

  • Participate in basic workplace communication
  • Follow OHS procedures
  • Work effectively with others
  • Complete workplace orientation/induction procedures
  • Follow security procedures
  • Operate an online information system
  • Manage basic situation awareness in aviation workplace
  • Carry out basic workplace calculations
  • Implement regulations and policies during aircraft
  • Conduct in-flight retailing
  • Provide transport services to passengers with Special needs
  • Work in a socially diverse environment
  • Apply quality procedures


To view the latest Units of Competency and course information go to


  • Certificate III in Events
  • Diploma in Travel and Tourism
  • Batchelor of Management

Future Career Opportunities

  • Transport Clerk
  • Airline Services Operator
  • Flight Attendant